21
Jul
Perhaps your on-call strategy isn’t working even after implementing it. Of course, everyone wants support services that are available at all hours. Your on-call process could be inefficient, outdated, or clunky. You could be having a solution to your IT on call rotation, but you aren’t sure where to start. Today’s companies have access to numerous on-call scheduling methods. While some of them seem sophisticated, each has its limitations. Dropped Alerts While it seems sophisticated, one can use monitoring tools to automate incident alerts. For instance, companies can send out an SMS message or emails and configure telephone numbers and addresses through…