It helps to have clear and well-defined processes: Identifying end-to-end processes makes understanding the flow of activities in the organization easier. With this, it is possible to have an overview of the company’s processes in a well-defined way so that it is clear to employees what needs to be done to deliver value to customers.
Improves the definition of deadlines: With poor process management, it is widespread to experience delays in the productive chain. By mapping the processes, it is possible to understand more about each activity and better define delivery times. Thus, the activities can be directed to the teams according to the productivity of each one.
What Are The Benefits Of Process Management?
Process management by great lakes advisory provides several benefits to the organization, including:
Cost Reduction:
With the analysis of the company’s processes and activity flows, it is possible to identify the waste happening with greater clarity. This allows the manager to see the root cause of problems and reduce costs caused by these wastes, looking for more effective ways to execute business processes.
Increased Productivity:
As we have already seen, process management significantly benefits organizations: increased team productivity. This productivity occurs due to eliminating bottlenecks during workflows, optimizing process time, and bringing greater clarity to the activities to be carried out by employees. This increases the team’s performance, optimizing time and delivery to customers.
Increased Customer Satisfaction:
Process management brings both benefits to the organization and customers. With good management of activities, processes become more fluid and organized, positively impacting the consumer experience and delivering results beyond expectations for the client.
How To Perform Process Management In Your Business?
If you want to manage processes in your company, see below the steps to be applied:
Diagnose current processes: To know what to do for your business to go further and deliver more results, you need to understand how your current processes are doing. Therefore, map the business processes by identifying those responsible, the deliverables of these processes, and the deliverables and outputs. Thus, it will be easier to understand what needs to be improved and optimized to bring more results to the business;
Make process improvements: After mapping the activities and identifying the processes to be improved, the company’s efforts must begin to transform these processes and optimize them.
After defining these improvements, document and standardize these processes to facilitate team communication and employee training;
Monitor and Control Results: Now that you have mapped, identified improvements, and documented these new processes, it’s time to monitor and control those results. This is a good way to understand if the adjustments are generating results for the company or if they need more reforms.
Train your team: Last but not least, train your team to perform these new activities. All your employees must know how to execute these new processes generating good results for the organization and customers.
