Messenger, WhatsApp, WeChat, and other mobile instant messaging (IM) applications are emerging trends in the business industry. These communication-based technologies offer perks that improve rapport with company employees and customers. Most executives and human resource (HR) managers are moving to integrate IM apps into their operations.
However, despite its cost-effectiveness and other advantages, these trendsetters cannot do it all. What if your secretary accidentally or intentionally deletes every text message? Do you have backup data for it? Can you retrieve the recorded conversations? At worst, a thief steals your company-owned device containing highly-confidential information.
Unforeseen circumstances can put your business at risk. Thus, acquiring mobile archiving is an assurance. To be more informed about its benefits, read this article.
#1: Regulatory Compliance
Verizon SMS archiving is not an additional expense for the firm. In reality, it is regulatory compliance to record and keep track of text messages, calls, chats, and all sorts of e-communication. In short, archiving is legal, especially if you are under the mandate of the Securities and Exchange Commission (SEC) and Financial Industry Regulatory Authority (FINRA) in the United States, for example.
In Europe, member organizations must retain client communication, such as chats and texts, as ordered by the Markets in Financial Instruments Directive (MiFID II) and General Data Protection Regulation (GDPR).
Businesses would want to abide by the regulatory laws to avoid getting fined and paying for the incurred losses by failing to do so. Short or long-term consequences are the price to pay.
#2: Gain Access of Older content
One of the clear benefits of Verizon text archiving is that it helps businesses retrieve historical data. Before, accessing previous records of messages meant cluttering the employee’s device storage. But now, mobile archiving makes the search faster and hassle-free.
Mobile communication archiving also reduces the demand for the information technology (IT) staff and department to upgrade and do backup and database tuning all the time.
#3: Litigation, Court Cases Preparedness
Whether you are under regulatory check or not, capturing and archiving all forms of mobile communication can save your business integrity in times of emergency, especially in court trials. For instance, text messages can serve as irrefutable proof to defend oneself against claims of data security breaches, fraud and online crimes, and eDiscovery facilitating.
Check the Federal Rules of Civil Procedure if you are still not convinced. Proving innocence in court gets legal support as the written rule suggests that disclosing text messages and other e-communication content copies is permissible.
Get in touch with the best in the mobile archiving industry by sending TeleMessage an inquiry via our contact page or call us through our telephone number, +1 (978) 2631015, or fax number, +1 (978) 2636467.
Contact TeleMessage by calling our telephone number, +1 (978) 2631015, or fax number, +1 (978) 2636467, or through our contact page for inquiries.
