Hiring a reputable HOA management company has many benefits for your association. The services the company offers can lead to reduced costs, dependable operations, and increased efficiency for your HOA. But, the key to the success of your association is how your board works with the company you hire. If your HOA is working with one of the best phoenix hoa management companies, you should learn ways to create a successful partnership. The following ways can help avoid conflict with your management partner:
Understand Your Responsibilities
HOA board members and management staff should understand their roles and duties. Even if you have hired a management company, you still control and make decisions for the HOA. The management company will depend on your direction before they can take action. You can avoid creating friction if each party knows what their responsibilities are.
Have an Open Mind
As an HOA board member, you should know how serious your responsibilities are. Serving the board is a big job and you can’t be an expert on the first day you serve. As you start your position, it is important to listen and learn from other members of your management team. Be open to suggestions and educate yourself. This will promote harmony with other members of the board, partners, and your HOA manager.
Define Your Goals
To effectively operate an HOA, your board must embrace a yearly plan that includes projects that the board agrees upon, issues that must be addressed, and processes to execute plans. You can avoid confusion and uncertainty among the board, management company, and committees if you have mutual expectations as well as defined priorities and goals.
Avoid Personal Conflicts
HOA leaders are expected to act in the best interest of the HOA instead of themselves. The members of the board should separate themselves from any personal conflicts and views, so they can always make the right decisions for the community they serve. In fact, personal conflicts can also disrupt the role of the management. When making decisions, they should not be based on preference, emotions, and opinions. A successful HOA operation depends on fair and consistent decisions made by the associations’ leaders.
Establish a Streamlined Communication Process
A strong community is built upon effective communication among its members. Your HOA board should identify the main liaison, how frequent formal communication should be done, and how communication should be made. Your board and the management company should come up with an explicit communication system to prevent misunderstandings.
